Policy and Procedures

Data Protection/Privacy /Policy and Procedures

 

Personal Data held

Our customer’s privacy is extremely important to us.

The personal data we hold, is the personal data we have been given by our customer’s, to complete a purchase of items via our website. For example, name/company, address and email. By filling in the details of shipment/invoice, you will be giving consent for your information to be held.

We do not pass on any personal information to other companies that are not involved in shipment of your purchase.

Your personal details will be held only in digital format via our company computer, unless you opt out of this. We maintain records of our processing activities, via our website store, which comply with GDPR’s accountability principle.

Your personal information will only be used as a proof of purchase and address, to enable us to complete and deliver your purchase.

 

Your personal data is secured by our installed security system within our word press website and within WooCommerce. We also run daily security scans with Kaspersky total security.

Your personal rights

You have the right

  • To be informed of any changes of how information is held
  • To access your information
  • To rectify any information
  • To erase your information
  • To restrict processing
  • Data portability
  • To object in keeping your information

You have the right to request deletion at any time, when the request is received, your information will be deleted by a company director within 24 hours from all company files. As your information will be deleted, we will therefore be unable to inform you of deletion.

Access requests

If you request access to your information, you will not be charged for this. Your request will be fulfilled with one month but hold the right to refuse a request if ae manifestly unfounded or excessive. If a request is refused, you will be informed of why you have been refused. You have the right to complain, if refused, to the ICO supervisory authority and to a judicial remedy, however you must do this without undue delay and at the latest, within one month.

Data breach Procedure

Your personal data is secured by our installed security system within our word press website, within WooCommerce. We also run daily security scans with Kaspersky total security.

If a security breach happens, where a breach is likely to result in considerable risk to the rights and freedoms of individuals, we will immediately notify those concerned directly.